Hiscall Technology Podcast

Exploring the Future of Business Communication with AI - HTP058

In this episode, we are joined by Matt Hostacky from Wildix, fresh off the success of the Hiscall Technology Showcase. Matt shares his journey in the telephony industry, going from a local distributor to an expert at Wildix, and provides insights into Wildix's evolution as a unified communication company.

We dive into the world of artificial intelligence and its transformative impact on unified communications. Discover how Wildix leverages AI to enhance business operations through features like live transcription, chatbots, and voicebots. Matt explains how AI is simplifying complex tasks, enabling businesses to automate mundane processes, and focus on what truly matters.

Stay tuned as we discuss the future possibilities of AI in business communication, including real-time translation features and advanced integrations. Experience how Wildix is pioneering these technologies and offering cutting-edge solutions for partners and clients. Join us on this exciting journey as we venture into the future of communication. Don't miss out!

AI: Transforming Tomorrow's Business Today - HTP057

It’s an exciting time to be in tech, with AI now the dominant trend in technology, widely applied both in the business and consumer worlds. AI is a powerful tool that transforms businesses by improving efficiency, enhancing customer experiences, and driving innovation. AI will undoubtedly play a crucial role in shaping the future of business, and Hiscall is right here to help you on that journey.

AVAYA Engage 2023 Recap - HTP056

Several Hiscall associates joined thousands of Avaya employees, customers, and partners at AVAYA Engage 2023. Tom Ward makes a repeat visit on this episode to highlight and recap our time at the conference. We touch on “Innovation Without Disruption,” CX, and Avaya news.

CEO - Do the Right Things - HTP055

President/CEO Gary Luffman and Chuck Culwell discuss a recent trip to Denver, CO for Mitel Next. They talk about Mitel news, timing in life, relationships, doing the right things, and Mitel news. Gary also makes an exciting Hiscall announcement.

Meet the Team: Hiscall Middle TN Sales Lori, Trisha, and Tom - HTP054

Enjoy this conversation as we continue our series introducing our Sales Team. On this episode we are joined by veteran sales executives. We discuss relationships and handling rejection.

Meet the Team: Hiscall Middle TN Sales - HTP053

Enjoy this conversation as we continue our series introducing our Sales Team. This time Archibold, Ian, and Mike join us in the Studio C.

Meet the Team: Hiscall East TN Sales - HTP052

Enjoy this conversation with three of Hiscall's sales team out of our Knoxville office. Around the table are many years of sales and technology experience. Diane, Gerard, and Scott join us to talk about sales. Listen to their heart and passions.

Elevate Customer Interactions - HTP051

Prioritizing customer experience is a top priority today for business. Consistency in customer experience is a key factor. Consistency across different methods of communication can be challenging. On this episode, we are joined by Steve Jones from CallCorp to discuss delivering superior customer experiences through Contact Center as a Service (CCaaS).

Leads to Changes with President & CEO - HTP050

It has been said that change brings opportunities. On this episode, Hiscall President & CEO Gary Luffman discusses changes and how the company has seized on opportunities for growth with new services and new employees. He also talks about getting quality leads to generate more revenue for the company.

A Christmas Message from Hiscall - HTP049

On this special edition of the Hiscall Technology Podcast, we share a special message from Hiscall.