
Helping you select new technologies for your business needs and discussing the latest technology trends, news and use cases.
Episodes

Dec 3, 2024
Dec 3, 2024
27 min
In this episode, we are joined by Matt Hostacky from Wildix, fresh off the success of the Hiscall Technology Showcase. Matt shares his journey in the telephony industry, going from a local distributor to an expert at Wildix, and provides insights into Wildix's evolution as a unified communication company.
We dive into the world of artificial intelligence and its transformative impact on unified communications. Discover how Wildix leverages AI to enhance business operations through features like live transcription, chatbots, and voicebots. Matt explains how AI is simplifying complex tasks, enabling businesses to automate mundane processes, and focus on what truly matters.
Stay tuned as we discuss the future possibilities of AI in business communication, including real-time translation features and advanced integrations. Experience how Wildix is pioneering these technologies and offering cutting-edge solutions for partners and clients. Join us on this exciting journey as we venture into the future of communication. Don't miss out!

Oct 31, 2024
Oct 31, 2024
20 min
It’s an exciting time to be in tech, with AI now the dominant trend in technology, widely applied both in the business and consumer worlds. AI is a powerful tool that transforms businesses by improving efficiency, enhancing customer experiences, and driving innovation. AI will undoubtedly play a crucial role in shaping the future of business, and Hiscall is right here to help you on that journey.

Jul 1, 2023
Jul 1, 2023
29 min
Several Hiscall associates joined thousands of Avaya employees, customers, and partners at AVAYA Engage 2023. Tom Ward makes a repeat visit on this episode to highlight and recap our time at the conference. We touch on “Innovation Without Disruption,” CX, and Avaya news.

Jun 1, 2023
Jun 1, 2023
31 min
President/CEO Gary Luffman and Chuck Culwell discuss a recent trip to Denver, CO for Mitel Next. They talk about Mitel news, timing in life, relationships, doing the right things, and Mitel news. Gary also makes an exciting Hiscall announcement.

May 1, 2023
May 1, 2023
29 min
Enjoy this conversation as we continue our series introducing our Sales Team. On this episode we are joined by veteran sales executives. We discuss relationships and handling rejection.

Apr 15, 2023
Apr 15, 2023
45 min
Enjoy this conversation as we continue our series introducing our Sales Team. This time Archibold, Ian, and Mike join us in the Studio C.

Apr 1, 2023
Apr 1, 2023
28 min
Enjoy this conversation with three of Hiscall's sales team out of our Knoxville office. Around the table are many years of sales and technology experience. Diane, Gerard, and Scott join us to talk about sales. Listen to their heart and passions.

Mar 1, 2023
Mar 1, 2023
32 min
Prioritizing customer experience is a top priority today for business. Consistency in customer experience is a key factor. Consistency across different methods of communication can be challenging. On this episode, we are joined by Steve Jones from CallCorp to discuss delivering superior customer experiences through Contact Center as a Service (CCaaS).

Jan 1, 2023
Jan 1, 2023
28 min
It has been said that change brings opportunities. On this episode, Hiscall President & CEO Gary Luffman discusses changes and how the company has seized on opportunities for growth with new services and new employees. He also talks about getting quality leads to generate more revenue for the company.

Dec 13, 2022
Dec 13, 2022
10 min
On this special edition of the Hiscall Technology Podcast, we share a special message from Hiscall.
