Hiscall Technology Podcast

Communicating and Working from Home - HTP027

With recent tornados disrupting businesses in middle Tennessee and Coronavirus impacting business around the world, implementing alternatives for working has become increasingly important to businesses. Extending business communications to work-at-home or remote workers is valuable for business continuity and disaster recovery. On this episode, our host Chuck Culwell discusses some of the options to keep employees communicating.

A Mile Wide An Inch Deep - HTP026

An interesting conversation with Tom Ward, Complex Applications Specialist at Hiscall. Tom is well versed in technologies across the industry. We celebrate his 2019 successes and interesting technologies that solve unique problems for customers, including UCaaS, CCaaS, and advancements in overhead paging.

*Editor Note: Restaurant referenced in podcast episode is incorrectly called Moonbeams. Correct restaurant name is Moondance Grill.

Addressing the Office FAX - HTP025

FAX is one of the oldest communications technologies and still widely used today. On this episode, Tina Caudle discusses Sangoma's solution addressing FAX for modern communications networks. FAXstation is a cost effective, reliable, and secure FAX over IP (FoIP) solution.

A CEO‘s Vision - HTP024

If you take care of customers, the bottom line will take care of itself. Gary Luffman, President & CEO of Hiscall, is our guest on this episode. We discuss Hiscall's story from his vision to start a new business, its evolution, and plans for 2020.

Not Just The Tech - HTP023

Jim Sevier says, "Technology does not make things better. It only amplifies what is currently happening." Jim is coach and business consultant. His program "The Coachable" teaches navigating transitions and leveraging technology to be better. On this episode we discuss partnering for nirvana.

Another Device, Another Call - HTP022

When it comes to business communications devices, one size does not fit all. While the desktop phone may remain the preferred device for business communications, softphone and mobile device usage is increasing. On this episode we explore recent findings related to device usage. Chuck also provides a quick recap of highlights of 2019 Hiscall Technology Podcast episodes.

To BICSI or not to BICSI - HTP021

BICSI certifications are very important to ensure your vendor is current and installing your infrastructure to current standards and codes. On this episode, we talk with Hiscall Director of Operations Lucas Luffman and Operations Manager Joseph Hines. Hiscall’s infrastructure department has become a big part of the business. In large part to the effort Lucas and Joseph have invested in growing the business.

Stop Voice SPAM & Robocalls Part 2 - HTP020

After defining the Voice Spam problem in part 1 of this episode with Mutare, part 2 describes the technical details and requirements of the solution. We continue our conversation with Rich Quatrocchi on Mutare’s enterprise Spam Filter application.

Stop Voice SPAM & Robocalls Part 1 - HTP019

Mutare Software joins us on this episode to discuss Mutare SPAM Filter. Part 1 of the conversation defines the problem and quantifies it in lost dollars, lost time, and lost productivity. For more details on Mutare SPAM Filter, check out their website. https://www.mutare.com/solutions/spam-filter

Tech Talk with Tony - HTP018

Chuck is joined by Hiscall Director of Sales to talk tech news. We talk state of Hiscall sales, Hiscall updates, and industry news, including Avaya and RingCentral partnership and new President & CEO at Mitel.