Hiscall Technology Podcast
The Largest Show

The Largest Show

May 15, 2019

Chuck is joined by Steve Sentell. Steve is Contracts Manager at Hiscall. Chuck and Steve discuss highlights of new technologies and experiences from recent a recent trip to ISC West. ISC West is the largest security industry trade show in the United States.

Exciting Cloud Announcement from Hiscall

Exciting Cloud Announcement from Hiscall

April 30, 2019

Gary Luffman is President/CEO of Hiscall, Inc. He and his wife started Hiscall over two decades ago. He continues to lead the company in bringing innovative solutions and services that communicate tomorrow's business needs today.

 

On this episode, he and Chuck discuss an exciting announcement for Hiscall customers and prospects. Hiscall has developed an Unified Communications as a Service (UCaaS) offer for customers that want to move their communications to the cloud. Gary explains why Hiscall invested in the solution to differentiate from other offerings.

 

Additional information about Hiscall's Cloud Services is available at www.Hiscall.com

 

Migrating to Mitel MiVoice Connect

Migrating to Mitel MiVoice Connect

April 15, 2019

On this episode of the Hiscall Technology Podcast, Chuck Culwell provides detailed benefits of migrating from legacy ShoreTel releases to Mitel MiVoice Connect. In addition to benefits, he also reviews some important differences and considerations for the migration to MiVoice Connect. Finally, he reviews some high level processes to complete the migration.

Award-Winning Business Phone System

Award-Winning Business Phone System

March 31, 2019

On this episode, we discuss Digium Switchvox with Tina Caudle. Switchvox is Digium’s award-winning business phone system with all features included for every user.

ScanSource CTO on IoT

ScanSource CTO on IoT

March 15, 2019

Greg Dixon is Chief Technology Office at Scansource. He is a well-known industry expert with nearly 40 years of experience in technology and one of six original Scansource employees. As CTO, he assesses new technologies and manages strategic technology initiatives for the Company. He advises the Company and Partners when and how to enter new technologies. For 5 years, he has been proclaiming business transformation, including Internet of Things (IoT).

 

Scansource is the largest value-added distributor in the world. The deliver best-of-breed technology products, service, and support to resellers through their two-tier distribution model.

Connect with Mitel

Connect with Mitel

February 28, 2019

On this episode of the Hiscall Technology Podcast, we are joined by a couple of our team members from Mitel Networks. Andy Floyd is a Sales Engineer and Lenworth Gordon is an Enterprise Account Manager with Mitel. As experts on Mitel's on-site unified communications and business phones systems, they are responsible for getting the Mitel story out to partners in businesses in the Southeast. They recently joined us at the office to talk about some of the latest innovations and roadmaps for Mitel's MiVoice Connect and getting legacy ShoreTel products upgraded to latest release.

We’re Going to Get Extreme

We’re Going to Get Extreme

February 15, 2019

In this episode, we have a round table with Extreme Networks. Our round table discussion includes ExtremeAnalytics for actionable real-time insight into network usage, Defender network security, and Extreme Connect 2019 in Nashville, TN. 

Effective Messaging for Increased Customer Engagement

Effective Messaging for Increased Customer Engagement

January 31, 2019

On this episode of the Hiscall Technology Podcast, we discuss HOLD PLUS Message on Hold production to turn your “Hold” button into a powerful marketing tool to increase customer engagement. Mark Bortz is President and Founder of Premier Companies, a leader in audio production, including podcasts, advertising jingles, customer character voices, and video production services.

A Conversation with Hiscall President/CEO, Gary Luffman

A Conversation with Hiscall President/CEO, Gary Luffman

January 15, 2019

Hiscall, Inc. President/CEO discusses NEC NeoFace Recognition and trends going into 2019.